In March of 2017, they finally moved the business phone system services into general availability and I pounced on it quick!īut a Little Background First….Maybe You Can Relate…. For years Microsoft has had the ability to make and receive calls through Skype for Business, but they didn't have the key calling features like auto-attendants, call queues, ect. One of the best things I ever did in my company was switch to the Microsoft Phone System.
Main number, direct-dial number, call extensions.Voicemail to email transcription, call forwarding, call parking, conference calling, click to call.
Integrates cleanly into a Microsoft Teams collaboration environment.Excellent sound quality (provided you have it installed by professionals.).Use a traditional desk phone with a handset, or the Teams desktop or mobile apps with a headset or earbuds.Easy, inexpensive add-on to a Microsoft 365 cloud-services system.